Last updated 24 June 2026
These terms govern your use of OurStore.ng, a platform that lets sellers create their own online store and accept orders from buyers. By creating an account, you agree to the terms below.
You're responsible for keeping your login details secure and for everything that happens under your account. Give us accurate information when you sign up — a real name, a working email, and a phone number we can reach you on.
If you open a store on OurStore.ng, you're responsible for:
We can suspend or remove a store that receives credible reports of fraud, repeatedly fails to deliver paid orders, or sells prohibited items.
You may not list weapons, illegal drugs, counterfeit goods, stolen property, or anything else illegal to sell in Nigeria.
Online payments are processed through third-party payment providers (such as Paystack or Flutterwave) that you connect to your own store. OurStore.ng does not hold buyer funds — payments go directly through your connected provider. You're responsible for the accuracy of the payment details you provide and for resolving payment disputes with your provider.
Some features — templates, advertising slots, business registration assistance, and similar add-ons — carry a fee, shown to you before you pay. Fees are deducted from your in-platform wallet, which you top up yourself.
Buyers can report a store directly from its storefront. We review reports and may suspend a store while we look into it. We're a platform connecting buyers and sellers — we're not a party to the sale itself, and disputes about a specific order are between the buyer and the seller.
We can suspend or close an account that violates these terms, is used for fraud, or receives serious, credible complaints. Where reasonable, we'll tell you why.
We may update these terms as the platform grows. If we make a material change, we'll do our best to let existing users know.
Questions about these terms? Reach us at support@ourstore.ng.